PUBLIC NOTICE OF PAST DUE PAYMENT POLICY FOR WATER AND SEWER
of Anthony, Texas is committed to having policies in place to encourage timely
payments and provide ample opportunity to maintain an account in good standing.
Due Date - The
due date is printed on each bill and is due on the 16th of each month. (If the
16th falls on a weekend or Holiday, your bill will be due the next business
Past Due - If we do not receive your payment in
full in our office by 4:30 p.m. on the 16th, it is considered late
and your account will be assessed a $5.00
Disconnect - If we do
not receive your payment in full by the end of the business day on the 16th,
your account will be placed on the disconnect list and you may receive a
notice at your property. Please keep in mind that it is your
responsibility to keep your account in good standing and the absence of a notice does not in any way minimize your responsibility.
Disconnection - If full
payment is not received in our office by the end of the business day at 4:30 p.m.
on the 19th of every month (if the 19th falls on a weekend or a holiday, the
next business day), your service will be disconnected, and your account will be assessed a
$25.00 Disconnect Fee. DISCONNECTION FEE $25.00 IS NOT INCLUDED ON YOUR ONLINE PAYMENT. YOU MUST PAY DISCONNECTION FEE OVER THE PHONE OR IN PERSON
Service Reconnection - When service has been
disconnected for non-payment, the amount must be paid in full before service
can be restored.
After Hours Service
Reconnection - If you need your water reconnected after being disconnected for
non-payment and it is after 4 p.m., you will be assessed an additional $25.00
The Water Utility System takes 7-10 business days to process your payment. Payment will be marked for the date the payment was made.